❤ Supporting homeschool families and independent creators.
Frequently Asked Questions
Need additional help with a Q&A not on this page? Contact our support team.
General Questions
What is Homeschool Resource Co.?
We’re an online marketplace built specifically for homeschool families. Shop high-quality, thoughtfully curated resources, printables, and curriculum from trusted homeschool creators — all in one place.
Do you offer homeschool bundles or discounts?
Yes. Throughout the year we host limited-time Collections — curated bundles built around a theme, like our Gospel Collection each spring or our Charlotte Mason Collection each fall. We announce upcoming Collections by email, so subscribing to our newsletter is the best way to hear first.
How can I become a Vendor on Homeschool Resource Co.
Visit our Vendor page to learn about selling on the marketplace and start your application: homeschoolresourceco.com/become-a-vendor
Do you have an affiliate program?
Yes, Homeschool Resource Co. has an affiliate program! We have a 6-month cookie with 10% commissions on anything sold in the marketplace and a 40% base rate for Collections! Sign up for our affiliate program directly at affiliates.homeschoolresourceco.com
Who do I contact about advertising or a brand partnership?
We build custom partnership offers for brands, and bundling multiple options together comes with a 10% discount. Full details are on our Advertising page: homeschoolresourceco.com/advertising-on-homeschool-resource-co.
Interested in sponsoring a Collection specifically? See our sponsor options here: homeschoolresourceco.com/collection-sponsors.
For anything else, reach us through our contact page.
How quickly will I hear back from support?
Our small team personally reviews every message and typically responds within 3 business days. Thank you for your patience.
Where can I find your Privacy Policy and Terms & Conditions?
Both are linked in the footer of our site, or you can go straight to them:
Privacy Policy: https://homeschoolresourceco.com/privacy-policy/
Terms & Conditions: https://homeschoolresourceco.com/terms-and-conditions/
Shopping & Orders
How do I purchase a product?
Add items to your cart and check out when you’re ready. You can shop from multiple vendors and complete everything in a single checkout.
Can I buy from more than one vendor in the same order?
Yes. Shop across as many vendors as you’d like and check out all at once.
How do I download my digital purchases?
After checkout, you’ll get an email with your download links. If you sign up for an account with us, you can also find them anytime under My Downloads in your account.
I didn’t get my download email. What should I do?
Check your spam or promotions folder first. If it’s not there, log into your account to access your downloads directly, or reach out through our contact form.
How long do I have access to my digital downloads?
Unless a product page says otherwise, individual digital purchases are yours to keep for good — we just recommend backing files up to your device or cloud storage. (Collection access works a little differently — see the Collections section below.)
Can I get a refund or exchange?
Digital sales are final unless a product page states otherwise, since we can’t revoke access once it’s granted. If a file isn’t working correctly, contact us and we’ll help make it right. Each vendor’s store operates under our Terms of Service and also sets its own refund policy. If a question comes up about a specific order, check that vendor’s store policy first, or reach out to us and we’ll help you sort it out.
I have a problem with a vendor. What should I do?
Contact us right away — we take this seriously and will help resolve it.
My file won’t open or looks corrupted. How do I fix it?
Try downloading it again from a different browser or device. If that doesn’t work, reach out and we’ll get you the correct file.
How do I know if a product is digital or ships to me?
Every listing clearly states whether it’s a digital download or a physical item.
Who ships physical products — you or the vendor?
Vendors ship physical items directly, so shipping times and policies vary by vendor. You’ll find the details on each product page.
Vendors & Products
Who creates the products on the marketplace?
Every product comes from a homeschool parent, educator, or small business that understands the homeschool journey firsthand.
Can I ask a vendor a question before I buy?
Yes. Every product page includes a way to contact the vendor directly about materials, formats, or age ranges.
What if I have an issue with a vendor’s product?
Start with the vendor through their store page. If you don’t hear back, let us know and we’ll help mediate.
Do vendors offer bundle, co-op, or classroom licenses?
Some do. Check the product description, or contact the vendor directly to ask.
How do I leave a review?
Log in, go to the product page, and click Leave a Review. Your feedback helps other homeschool families choose with confidence.
Do you share my information with vendors?
Yes. Think of our marketplace like a farmers market — each vendor runs their own booth, handles their own orders, and manages their own fulfillment. When you purchase from a vendor, your name, email, and order details are shared with that vendor so they can deliver your order, and they may use that information to reach out with their own newsletter or updates. If a vendor ever misuses your information or acts outside our policies, please tell us right away so we can step in.
Does Homeschool Resource Co. sell physical products?
At this time, we are a digital-only marketplace. We are hoping to bring the option to sell/buyphysical products to our website in 2027.
Collections (Themed Bundles)
What is a Collection?
Collections are themed bundles — a curated set of digital resources from trusted creators, brands, and vendors, all for one price. When you purchase, you get instant access to a private member area with direct download links for everything included.
How does it work?
Checkout is secure and immediate — once you purchase, you’re in. There’s nothing else to buy, no extra sign-up, and no need to share your email anywhere else.
How long do I have access to my Collection?
We guarantee Collections for one year post-purchase. There are sometimes courses, classes, videos, mp3s, and other types of 3rd-party formats that we cannot service and will not be able to help secure for longer than the year-long agreement we have with our Vendors.
Once you purchase a Collection, we recommend downloading everything to your own device soon after purchase, just so you always have your own backup copy.
Do you offer refunds on Collections?
No — since Collection products are digital, all sales are final. Each product inside a Collection is still owned by its original creator; we’re simply hosting and serving it for the sale period. If something goes wrong with an item, email us at [email protected] and we’ll help.
Are all Collection products digital?
Yes. Everything in a Collection — and every HRC sale — is a digital product: eBooks, printables, online courses, workbooks, audio files, and more. Nothing ships in the mail, and any included courses, workshops, or camps are virtual.
Can I share my Collection with a friend?
Collections are for your personal use within your immediate family only, and aren’t transferable. Some individual products may carry their own terms of use — check the product listing for specifics.
When will I get access after I purchase?
Immediately, on the Thank You page right after checkout. You’ll also get a confirmation email with your links and any details about your purchase — be sure to read it for fine print. You can always find your purchase later under your Account page. If you don’t see an email within 30 minutes, check your spam folder, then contact us at [email protected] if it’s still missing.
Why can’t I purchase if I live in the EU?
Due to EU data and tax regulations, we’re not currently able to sell Homeschool Resource Co. products to customers based in the EU.
How long does a sale last?
Every sale is limited-time. Check the specific sales page or offer for exact dates.